Existing accounts can place an order with Northern Workwear Ltd. via fax, email or phone. Please include your purchase order number and account number with your order.
Download our Order Form.
Invoice upon credit approval. Our terms are NET30, payable by company cheque or credit card. If you are a new customer interested in a terms account, a credit application should be submitted for pre-approval before placing an order. To request a credit application, please contact Customer Service toll-free at 1-888-767-2085. Completed credit applications can be faxed or emailed with your purchase order to our customer service department at 1-902-431-8307 or firstname.lastname@example.org. Once your credit application is approved, a customer service representative will notify you of acceptance and credit limit.
Northern Workwear Ltd. accepts Visa and MasterCard.
In the event an item needs to be returned, please e-mail, fax, or contact one of our customer service representatives. You will be issued a Return Authorization Number which must accompany the garment when it is returned along with a reason for the return. Returns must be sent via prepaid freight. If an item is sent freight collect, we reserve the right to deduct the collect freight amount from the credit or to charge this amount to the account. If a product is returned for inspection and is found to have a manufacturer’s defect, Northern Workwear Ltd. will credit the return freight.
Items shipped as ordered, if accepted as a return, will be subject to a 15% restocking fee. Special order items are not subject for return.